FAQ - SatMap GPS units

Tech support for SatMap units

Satmap - Can I plan routes on my PC
Can I plan routes on my PC? Planning routes on your PC is easy and can be done using our own browser based software Satmap Xpedition. Satmap has free...
Thu, 28 Mar, 2019 at 11:10 AM
Resolving Common issues with SatSync on Mac
Resolving Common issues with SatSync on Mac Common issue with SatSync and File Converter on Mac Resolved. First please select the program that yo...
Thu, 28 Mar, 2019 at 11:15 AM
Resolving Common issues with SatSync on Windows
Resolving Common issues with SatSync on Windows     Common issue with SatSync on Windows Resolved. With all SatSync issues the first thing we reco...
Thu, 28 Mar, 2019 at 11:18 AM
SatMap Active 20 not being detencted in SatSync
Please install the Microsoft Visual C++ Redistributable Packages for Visual Studio 2013 from the Microsoft Website. Could you uninstall SatSYNC and install...
Fri, 26 Apr, 2019 at 11:28 AM
Hide icons on screen of Satmap Active 20
Thanks for getting in touch, the instructions below will show you how to remove the icons from the screen of your Active 20 Main Menu Settings Button Co...
Thu, 13 Jun, 2019 at 2:27 PM
Active 20 Changing the Trip Log Grid and Data Fields
Owners of Satmap Active 20 GPS's can customise the Trip Log screen by following the instructions below: Data Field Grid Layout The data field grid ...
Fri, 27 Sep, 2019 at 2:05 PM
Contact details for SatMap
If you have a technical query after buying a SatMap GPS unit you can contact SatMap the following ways - SatMap email - techsupport@satmap.com SatMap c...
Thu, 13 Feb, 2020 at 8:44 PM
Search using postcode - SatMap
Searching via postcode is easily done by going through to "Main Menu" and then selecting "GoTo and Marker".  You can then choose either...
Wed, 4 Mar, 2020 at 9:08 AM
Can you charge a SatMap via battery pack and still use?
Yes, you can charge a SatMap Active 20 via a battery pack and still use it at the same time. Sign up to our Friday newsletter to receive top tips like t...
Wed, 4 Mar, 2020 at 9:16 AM
Satmap - Battery drain
The common causes of battery drain are: 1. out of date GPS software 2. a corrupt gpx file or manually added folder to the GPS Internal Storage 3. sub ...
Tue, 30 Mar, 2021 at 5:38 PM